Can I hire just one cleaning associate to come to my house instead of a team? At Cleaning Solutions our policy is to send teams of associates to residential homes and most businesses. This is for the safety and accountability of our customers and associates.
Can I hire you to come to my house and just clean my floors only? Absolutely! We will be glad to come to your house and clean your floors only. However, we do have a minimum charge of $90.
Do you wash the inside of the windows? Yes, but we do not scrape the windows for paint or drywall splatter.
Will you wipe down the inside of the cabinets? We do have a $50 fee for washing inside all cabinets when this job is added to a General or Deep Clean. (If hired only to wash inside cabinets the minimum charge would be $90.)
I have blinds on all of the windows, is this included in the cleaning? Yes, dusting & wiping blinds are included in the Deep Clean price.
I am wanting to have some painting done, should that be done before or after you come in? Of course, it is just a matter of preference on your part, but we have seen over the years that having us (the cleaning company) come in last has always been beneficial. All other vendors/contractors usually leave debris or dust behind that we can clean up while we are there.
What should be completed first, my house cleaned or my carpet cleaned? Your home should be cleaned BEFORE having your carpets cleaned. Debris from ceiling fans and blinds or even just walking across the carpets will somewhat undo what your carpet cleaners did for you, so we always ask that you wait for us to complete our job before having your carpet cleaned.
When you say you sanitize the bathrooms, does that include cleaning tile floor grout and grout/silicon in shower stalls and around shower doors? We use a neutral floor cleaner for bathroom floors and a microfiber mop head. We have seen that allowing the floor cleaner to stand on the floor for a period of time before mopping that the grout does come clean in most cases. However, our deep clean does not include scrubbing the grout on the tile floors. We do clean the grout/caulking in the showers and around the shower doors, but if there is mold or mildew under the caulk we are not able to remove that. The only way to remove the mold or mildew is by replacing the caulking.
Will you clean empty garages? Probably needs a good sweeping, maybe mopping. Sweeping the garage is included in the deep clean, however, mopping is not. We can add an additional $20 to your cost if you would like to have the garage mopped, and we will be glad to do that.
How far in advance do I need to make my appointment? You can certainly call us anytime to make your appointment and we will let you know of our first available appointment. Most often for a Deep Clean we need a 48 hour notice to insure that we have enough staff on schedule.
Do you have different prices for post construction cleaning? Yes, we do have different prices for post construction. During a post construction clean there is a lot of dust from paint and/or dry wall and it takes more time to complete the cleaning. We will need to have a manager walk the facility prior to giving you a price.
Can we pay after the job is competed? No, Cleaning Solutions has a policy that requires customers to pay for a cleaning job prior to the work beginning. We provide three ways to do that; pay with debit or credit card from your invoice, give a credit card over the phone, or stop by our office with cash 24 hours prior to your appointment. We no longer accept personal checks.